Bilingual Multi-Location Customer Service Specialist (Spanish)

About the role

The individual selected for this role will be expected to work at stores located at:

• 2108 Airline Drive, Bossier City, LA 71111
• 3204 West 70th Street, Shreveport LA 71108
• 305 Bert Kounds Industrial Loop, Shreveport, LA 71106
• 1811 East 70th Street, Shreveport, LA 71105
• 1146 Homer Road, Minden, LA 71055

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales

Qualifications

• Minimum Requirements: Must be at least eighteen (18) years of age
  Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  Must be able to read, write, comprehend, and communicate in English
  Must be able to read, write, comprehend, and communicate in Spanish
  Must have a valid, unrestricted Driver’s License
  Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• Preferred Qualifications: Have at least a High School diploma or GED
  Have at least one (1) year off experience working in a delivery, retail, or customer service position
  Have previous work experience selling paint and paint-related products
  Have previous work experience operating tinting and mixing equipment

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities