Bilingual Mitigation Team Leader

Job Position Description

With a 'One Team' mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business.

Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets us apart from our competitors in the industry.

Responsibilities

• Managing Customer Satisfaction and representing the brand.
• Effectively perform all aspects of the production processes.
• Continued development of production skills and expertise.
• Financial asset and equipment management.
• Following all uniform and policy guidelines in line with the Brand Identity Guide.
• Always leaving jobsites with a clean and orderly appearance.
• Coaching and training of production staff technicians.
• Preventative maintenance on vehicles, equipment and oversight of facility maintenance.
• Ensure clear communication with office staff, immediate supervisor and fellow technicians.

Qualifications

• Willingness for continued learning and growth.
• Aptitude with record keeping, recording information and communicating 'the message'.
• Awareness and respect for safety, using care are caution with teammates and customers.
• Strength with multitasking and handling deadlines.
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time.

Requirements

• Bilingual – Fluent in English and Spanish (required).
• Valid Driver’s License (required).
• 1 year of restoration experience (preferred).
• Ability to commute to or relocate to Denver, CO (required).

About PuroClean

PuroClean of Central Denver is dedicated to helping the people in their community in their time of need. Our team of professionally trained and certified technicians will help restore your property to the way it was before the disaster.

We serve Denver and surrounding Adams County, Arapahoe County, and Jefferson County. Tomas and Sonia, the owners, are passionate about customer service and love being able to help their neighbors in their time of need. They enjoy mountain biking, snowboarding, spending time with family, and volunteering for local charities.

We hope to provide residents with the peace of mind in knowing that we are here to serve them and restore their property back to normal with care and precision.