Bilingual Legal Assistant - Los Angeles
Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world‑class service and record‑setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. Thompson Law, a nationally growing personal injury firm, seeks a Bilingual Legal Assistant to join the Los Angeles team!
About the role
As the Closing Legal Assistant, you become the champion of our clients' experience during the crucial final stages of their personal injury cases. This position blends operational responsibilities with customer service, requiring strong administrative skills and a personable, client‑focused approach.
Responsibilities
- Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
- Act as the primary contact for insurance adjusters to expedite payment processes.
- Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
- Maintain continuous communication with clients, providing updates and fostering a positive experience throughout case closure.
- Help amplify our firm's presence by obtaining social media reviews and recommendations from clients.
- Complete various administrative tasks to close client files efficiently and effectively.
Qualifications
- Fluent in speaking and reading both Spanish and English (required).
- 2+ years of recent employment.
- Preferred: 1+ years of experience in customer service, client services, or hospitality.
- Understanding of Excel.
- A spirited and outgoing personality with a knack for teamwork and client interaction.
Compensation
Hourly pay plus bonuses.
Schedule
Monday to Friday work schedule with no weekends.
Benefits
Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, and other options.