Bilingual Leasing Consultant-Radius Duluth

About the role

Join RADCO Residential, a leader in the multifamily industry, and become part of a dynamic team committed to excellence and innovation.

Responsibilities

• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
• Welcome and greet community guests and tour prospective residents throughout property
• Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
• Aid in planning and implementing community marketing plans and events to generate traffic
• Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
• Conduct competitor property visits, market surveys, and local market research as needed to support leasing and operational objectives

Requirements

• Minimum of 1-3 years of experience in a customer service role
• Strong arithmetic, verbal and written communication skills
• Ability to de-escalate, problem-solve, and respond sensitively to customer service-related concerns
• Takes initiative and self-motivated to complete tasks at hand
• Microsoft Word, Excel and Outlook experience is required
• YARDI® experience is preferred but not required
• Basic understanding of Federal, State and local Fair Housing laws is preferred

Qualifications

• Valid driver’s license may be required based on property size and potential need for use of a golf cart

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• Marketing and event planning skills
• Knowledge of Fair Housing laws

Benefits & Perks

• Competitive Salary
• Leasing Commissions
• Quarterly Pay-for-Performance Bonuses
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• Paid Maternity & Parental Leave
• Comprehensive wellness program – THRIVE
• Accrued Paid Time Off (PTO) immediately upon hire
• Employee housing discount
• Team building, Industry & Volunteer events
• Ongoing learning & development opportunities tied to personal and professional goals