Bilingual Leasing Consultant

Essential Job Functions

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle available Arcan apartment home.
• Absorb and initiate background checks to assist prospects in qualifying for an apartment home.
• Ensure apartments are prepared for move-in and move-outs, walking apartments and the community as needed.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• Use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Maintain the accuracy of resident ledgers and files. Post rental collections, make bank deposits and oversee the administration of accounting functions for the community.
• Address the concerns of current and prospective residents in a friendly and professional manner.
• Answer all incoming phone calls and emails in a friendly, professional, and timely manner. Respond to all voicemails daily.

What is required

• Minimum one year’s experience in residential property management required
• Minimum of one year’s experience in a customer service or sales position
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite, property management systems; Yardi, Rent Café, and credit screening experience
• Regular attendance, punctuality and dependability required
• A positive, motivating, team-oriented attitude
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication.
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow-through with attention to detail are skills needed to be successful in this role.
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility.
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• Understanding of federal, state and local fair housing laws and provisions.
• Ability to work a flexible schedule including weekends and holidays as required
• Bilingual a plus

About Us

The Arcan method is designed to set you up for success. There is room for growth within our organization. We are big on growing long-term relationships with our employees and vendors. Our commitment is to create memorable experiences and we believe in taking that extra step for our residents, our communities and each other.

Excellent compensation – In addition to competitive compensation, we'll provide you with world-class benefits, including medical, dental and vision plans, short and long-term disability insurance, holiday pay, vacation packages, and more! Visit our website at www.Arcancapital.com.