Bilingual Leasing Agent

About the role

HH Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. HH Staffing is seeking a Bilingual Leasing Agent to join a growing and dynamic team in Orlando, FL. This is a full-time, temporary position.

Responsibilities

• Conduct property tours and show available units to prospective tenants.
• Respond to phone calls, emails, and walk-in inquiries regarding unit availability, property amenities, and lease terms.
• Assist with marketing efforts such as online listings, social media posts, and community outreach to attract qualified applicants.
• Guide applicants through the rental process, ensuring all documentation is complete and accurate.
• Prepare, review, and explain lease agreements to new tenants, ensuring a clear understanding of terms and conditions.
• Address tenant concerns and complaints professionally and promptly.
• Maintain accurate records of tenant interactions, lease agreements, and maintenance requests.
• Provide occupancy updates and tenant activity reports to property management.
• Manage lease renewals, communicate any changes to tenants, and assist with the renewal process.
• Perform regular inspections of units and common areas to ensure property standards are met.
• Coordinate with maintenance staff to ensure timely resolution of repair and service requests.
• Enforce property rules and regulations and take appropriate action when violations occur.
• Process rent payments and follow up on delinquencies as needed.

Requirements

• Bilingual in English and Spanish is required.
• Strong verbal and written communication skills.
• Exceptional customer service skills with a friendly, professional attitude.
• Ability to prioritize and manage multiple responsibilities efficiently.
• Persuasive and confident in converting inquiries into signed leases.
• Proficient in property management software and general office applications.
• High attention to detail, especially in lease documentation and tenant records.
• Strong problem-solving skills to address tenant concerns and operational issues.
• 6 months of leasing experience is required.

Pay

$20/hour

Schedule

Monday - Friday, Day Shift