Bilingual Inside Sales Representative for Manufacturing Company

About this position

Southeast Steel Systems is growing, and we are looking for a Bilingual Inside Sales Representative to join our sales team. This is a great opportunity for someone who enjoys helping customers, solving problems, and wants to build a long-term career in B2B sales.

About Southeast Steel Systems

- Southeast Steel Systems is a growing manufacturing and steel building organization built on strong relationships, quality work, and customer service. Our purpose is simple: we build buildings and relationships.

What You’ll Do

• Answer inbound sales calls and assist customers in both English and Spanish
• Help customers with component, accessory, and material orders
• Provide product information, pricing, availability, and order updates
• Support the sales team with quotes, order entry, and customer follow-up
• Learn how to read basic construction drawings and understand customer project needs
• Assist with preparing quotes using internal systems and tools
• Follow up on open quotes, customer requests, and sales inquiries
• Maintain accurate customer, quote, and order information in CRM and internal systems
• Partner with production, engineering, and customer service teams to help ensure orders are accurate and processed on time
• Develop strong product knowledge across steel building components, materials, and systems
• Support senior sales representatives with pipeline follow-up and administrative tasks
• Provide a high level of professionalism and customer service in every interaction

What We’re Looking For

• Bilingual in English and Spanish strongly preferred
• 2 to 3 years of customer service, inside sales, sales support, or related experience
• Strong communication skills and a professional phone presence
• Ability to assist customers with patience, accuracy, and confidence
• Strong attention to detail
• Willingness to learn steel building products, quoting, and construction terminology
• Basic computer skills and comfort with data entry and internal systems
• Ability to manage multiple tasks in a fast-paced environment
• Reliable attendance and strong follow-through
• Positive attitude and willingness to be coached

Qualifications Preferred

• Experience in construction, manufacturing, building materials, or steel products
• Prior inside sales or sales support experience
• Experience with quotes, order entry, CRM systems, or customer follow-up
• Ability to read construction drawings or willingness to learn
• Experience working with contractors, builders, or trade customers

Compensation & Growth

This position offers a base salary with the opportunity to grow into a commission-earning sales role. As your product knowledge, customer relationships, and sales skills grow, there is a clear path to transition into a full Inside Sales role with increased earning potential.

Personal Attributes

• Eager to learn and grow in a sales career
• Customer-focused with a helpful, solutions-oriented mindset
• Strong work ethic and accountability
• Comfortable in a fast-paced, team-oriented environment
• Positive attitude with a willingness to take direction and feedback

Why This Role Stands Out

• Entry point into a long-term sales career
• Opportunity to grow into a higher-earning sales role
• Hands-on training in steel building components and construction sales
• Direct customer interaction from day one
• Supportive team environment with experienced sales leaders
• Clear growth path into a Senior Inside Sales Representative role
• Opportunity to develop both technical and sales skills

What Makes This Opportunity Unique

• Entry point into a high-earning sales career
• Hands-on training in construction and steel building sales
• Direct exposure to customers and real sales opportunities
• Clear growth path into a commission-based role
• Opportunity to develop both technical and sales skills

The Right Fit

The ideal candidate is helpful, driven, and eager to grow. You enjoy working with people, asking questions, learning new products, and helping customers find the right solution.

Equal Opportunity Employer

Southeast Steel Systems is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.