Bilingual Inside Sales Representative

About the role

Join us and give people a voice!

Responsibilities

• Develop and manage sales leads through the sales cycle
• Develop and implement Direct to Consumer (DTC) Marketing plans
• Work with Territory Sales Managers to plan and organize patient meetings and courses
• Contact potential new customers referred by outside leads, doctors’ orders, insurance info, web shop inquiries, etc.
• Proactively contact all customers that have not placed an order in the last month to sell customer new products
• Contact customers with up-selling, cross selling and consultative selling opportunities
• Contact new customers after first order
• Work with outside sales reps on DTC activities
• Increase HME sales through customer follow-up
• Follow-up on all sample distributions to patients
• Solicit new customers through direct leads and cold calls
• Respond to every voicemail, email, or internal customer within four hours
• Act as a backup to team members when they are out of the office
• Process existing customer sales orders according to department instructions and quality procedures
• Maintain departmental standards for one-call resolutions and minimal calls to voicemail.

Requirements

• 2 + years of sales experience or relevant customer service experience.
• HS Diploma or GED
• Must be bilingual in Spanish

Qualifications

• Bachelor Degree preferred.
• Inside Sales experience strongly preferred.
• Experience in Healthcare or medical device industry preferred.

Skills

• Ability to recognize prospects, present products, and close sales.
• Excellent customer service skills and a professional attitude.
• Strong communication skills/phone etiquette.
• Ability to work in a team environment a must.
• Ability to manage multiple tasks, prioritize them and pay attention to detail.
• Demonstrated PC and keyboarding skills along with experience in Microsoft Office.

Benefits

We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.

Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.

Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S

Pay

N/A

Schedule

Hybrid work-schedule