Bilingual Field Manager - Janitorial

Overview

4M is growing and that means we need to grow our family of Team Members. We’re looking for energetic and highly motivated individuals who want to be part of a winning team. If you are detail-oriented, flexible, and have reliable transportation, we should talk.

Responsibilities

• Oversee management at accounts in assigned area and support achievement of the annual corporate profit goal.
• Meet and exceed area's annual revenue and profit goals, achieve account retention, and establish long-term relationships with customers.
• Recruit, manage, and maintain a safe work environment.
• Oversee daily cleaning operations across multiple job sites within a defined area to ensure high standards of cleanliness, safety, and client satisfaction.
• Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.
• Train and mentor staff on cleaning procedures, safety protocols, and company standards.
• Evaluate employee performance and provide feedback and coaching.
• Address employee concerns and resolve issues promptly.
• Conduct routine inspections to ensure quality standards are met.
• Schedule staff shifts and approve timecards or attendance records.
• Address client concerns and ensure service delivery meets expectations.
• Maintain inventory of cleaning supplies and ensure proper equipment usage.
• Ensure compliance with safety regulations and company policies.
• Report site performance and staffing needs to the District Manager.
• Assist with onboarding and performance evaluations of janitorial staff.
• Respond to emergency cleanups or last-minute schedule changes.
• Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.
• Inspect cleaned areas to ensure they meet quality standards and client expectations.
• Identify areas for improvement in cleaning processes and implement solutions.
• Ensure compliance with industry standards, safety regulations, and client requirements.
• Ensure compliance with contract specifications and P&L responsibility.
• Serve as the primary point of contact for clients and customers regarding cleaning services.
• Address customer inquiries and complaints promptly and professionally.
• Build and maintain positive relationships with clients and stakeholders.
• Complete necessary paperwork and reports related to cleaning operations.
• Assist with administrative tasks as needed, such as payroll and scheduling.
• May be responsible for hiring, onboarding, and training new employees.
• Support Account Managers, supervisors, and general cleaners.

Requirements

• Minimum of 3 years’ progressively responsible leadership experience in the janitorial industry or a related field.

Benefits

• Competitive pay and benefits.
• Daily pay available for all team members.
• Medical benefits for team members who work 30 hours or more per week.
• Dental and vision benefits available for all team members.
• Paid vacation for full-time team members.
• 401k plan with employer match (available to all team members who work on average 20 hours or more per week).
• Opportunities for growth and advancement.

Pay

Salary: $59,000 per year.

Schedule

Full-time, evenings.

About 4M

Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast, and Southeastern United States.