Bilingual (English/Spanish) Project Manager

We, the Franke company with its three divisions, are a world-leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the role

Imagine stepping into a company that not only equips kitchens but also sets global standards—in innovation, quality, and service. In our Franke Foodservice Systems division, everything revolves around customized solutions for the quick-service restaurant industry. You will be involved from the very beginning of new kitchen projects, creating proposals, managing orders, and supporting the project through to successful implementation in close collaboration with our Account Management team.

As a Project Manager I, you are the central interface coordinating all steps with Supply Chain, Purchasing, Engineering, Product Management, Segment Management, and CAD Management to ensure the required kitchen equipment is available on time. You align customer-specific requirements and prepare everything for Engineering and Product Management, ensuring proposal templates are consistent and of high quality.

Responsibilities

• Manage day-to-day project development from initiation to completion.
• Document project scope.
• Organize projects in logical, cost-effective, and measurable steps.
• Track and report project progress on a consistent and accurate basis.
• Coordinate cross-functional activities.
• Integrate company standards and policies with project requirements.
• Recommend solutions, implementation, and deployment within the project life-cycle, as necessary.
• Document and report project information utilizing appropriate systems.
• Provide training following project deployment, as needed.
• Document product process and procedure documents.
• Other duties as assigned.
• Reliable attendance is a must.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer Service: Knowledge of principles and processes for providing customer service, including customer needs assessment and evaluation of customer satisfaction.
• Computers: Knowledge of computer hardware and software, including applications and programming.
• Design: Knowledge of design techniques, tools, and principles involved in production of technical plans, blueprints, drawings, and models.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Bilingual English/Spanish (required).
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills:
  • Word Processing Software: Microsoft Word
  • Spreadsheet Software: Microsoft Excel
  • Internet Software: Project Portal
  • Order Processing Systems: Primary Business Systems (PBS) - Order Manager
  • Other: PBS-RMA Manager, Credit Note Manager, Project Manager, Incident Manager
• Other Knowledge/Skills: Attention to detail, problem-solving, customer service, proper email etiquette, organizational and multi-tasking skills.
• Education and/or Experience: Associate’s Degree; two years’ prior related work experience; or a combination of education and experience may be considered.
• Supervisory Responsibilities: Does not supervise staff.

Benefits

• Competitive salary and comprehensive salary package.
• Free, on-site medical clinic.
• Comprehensive benefits package (health, vision, dental, and more) starting day 1.
• Free life insurance.
• 401k match up to 4%.
• Paid time off and 11 holidays.