Bilingual (English & Spanish) Janitorial Operations Manager

Key Responsibilities

• Supports the daily supervision and coordination of porter and custodial staff across assigned properties.
• Aids in preparing and monitoring the janitorial services budget by tracking labor, supplies, and overtime.
• Helps ensure team members understand and follow company policies, core values, and departmental responsibilities as outlined in the Employee Handbook and organizational structure.
• Maintains adequate staffing levels through effective scheduling and coordination with on-call or supplemental labor as needed.
• Oversees daily cleaning activities, including pressure washing, window cleaning, and general upkeep of common areas.
• Maintains compliance with safety procedures and cleaning standards, reporting issues to the Senior Manager.
• Maintains a professional and courteous presence with property teams, visitors, and contractors.
• Greets and interacts professionally with building staff and guests, ensuring appropriate conduct is upheld.
• Responds to special cleaning or maintenance requests from property or senior management as directed.
• Ensures janitorial closets and storage areas remain clean, organized, and free of safety hazards.
• Completes end-of-shift notes or documentation and ensures proper handoff to the next shift when applicable.
• Conducts routine walkthroughs to confirm that lobbies, restrooms, sidewalks, and other common areas are clean and orderly.
• Assists with event setup and breakdown tasks when assigned.
• Maintains and restocks cleaning supplies, ensuring correct and safe usage by team members.
• Adheres to attendance expectations and communicates lateness or absences in advance.
• Alerts the Senior Manager to any facility issues or concerns requiring escalation.
• Completes incident forms as necessary and communicates relevant updates to management.
• Helps ensure cleaning checklists and schedules are being followed accurately by staff.
• Explains cleaning tasks and expectations to team members and supports ongoing compliance.
• Reports safety hazards, facility damage, or maintenance needs to the Senior Manager.
• Promotes a clean, organized, and hazard-free work environment through daily inspections and follow-up.
• Participates in meetings as directed by management to review janitorial operations and site updates.
• Performs small maintenance or cleaning tasks based on property checklists or supervisor direction.
• Provides custodial coverage when front-line staff are absent or during high-volume periods.
• Responds promptly to cleanliness concerns, ensuring issues are resolved to ParkX standards.
• Conducts routine property walks to monitor janitorial conditions and log outstanding issues.
• Assists with resolving operational concerns escalated by frontline team members.
• Supports regular upkeep and basic maintenance of cleaning equipment.
• Aids in scheduling, timesheet reviews, and basic disciplinary procedures in coordination with the Senior Manager.
• Available to work weekends and after-hours shifts as needed, especially during events.
• Performs other duties as assigned by the Senior Operations Manager or property management.

Qualifications

• High School Diploma or Equivalent
• Minimum of 3 years of janitorial services
• Valid driver's license without major violations
• Flexibility to work after hours and weekends for events
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with a high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in a team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Management Qualifications

• Outstanding mentoring, coaching, people and time management, and leadership skills
• Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere
• Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition
• Must be able to communicate expectations clearly and effectively to the team and make sure there is understanding by all
• Must be able to hold team members accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook

Physical Demands and Work Environment

• Spend time sitting, standing, and walking
• Spend time making repetitive motions
• Push, pull or lift to 50 pounds
• Able to use his/her hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outside
• Respectful of shared workspace and physical proximity with others

Benefits

• Competitive Salary with Bonus Potential
• Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
• Career Development: Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth
• Employee Perks (to name a few): Housing Discount, Commuter Benefits, Free Parking and EV charging, Parental Leave Program, Enjoy a Friendly Work Environment that values collaboration