Bilingual English and Spanish Member Loyalty Representative (R14265)

We need to output HTML fragment with sections: About the role? Actually the posting includes "Who We Are", "Position Overview", "What You'll Do", "Who You Are / What You Bring", "AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE" (benefits), and pay info. Also schedule info: "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." That's schedule info. Also travel requirement. We need headings:

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We should not repeat job title. No Job ID. We need to include sections only when posting has real specific content. We need to preserve all substantive info. We need to remove boilerplate: EEO, legal, scam warning, etc. Also remove duplicated lines. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to output only HTML fragment. Let's extract content. Who We Are: description of company. Could be "About the role"? Actually "Who We Are" is about company, not role. But we can put under "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map. - About the role: could include Position Overview description. - Responsibilities: What You'll Do list. - Requirements/Qualifications/Skills: Who You Are / What You Bring (bilingual, outgoing, etc.) plus maybe basic computer skills, ability to lift, etc. Could split into Requirements and Skills. - Benefits: AS A VALUABLE MEMBER... list. - Pay: base hourly rate $18.00 - $19.00. - Schedule: Must be available to work weekends and flexible rotating schedule, schedules set every two weeks. Also travel requirement maybe part of Responsibilities or Requirements. We need to avoid filler like "commensurate with experience". Not present. We need to ensure we don't create sections with placeholder. Let's craft. First, About the role: combine Who We Are and Position Overview? Probably just Position Overview: "Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future." That's prose. Responsibilities: list from What You'll Do. We need to convert each bullet into

• . The bullet list includes many items separated by periods and semicolons. Let's extract each distinct duty: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. We could keep the sub-bullets as nested
  maybe but instruction just says use
  • for any list. Could nest. Simplify: top-level
    with each duty as
    • . For sub-items we could also
      • inside. We'll do that. Requirements/Qualifications/Skills: Who You Are / What You Bring. List: - Must be bilingual (English/Spanish). - Must be outgoing, sales-focused, and enjoy speaking with people. - Must love to help members, including prospective members through outreach and educational activities. - Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. (But schedule maybe separate section.) - Must have regular, reliable, and predictable attendance to support store operations. - Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. - Ability to lift and/or move objects up to 25 pounds, as needed. - Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. - Ability to organize and file paper documents. We could separate schedule into its own section. Thus Requirements: maybe include bilingual, outgoing, love to help, attendance, outdoor work, lift, computer skills, organize files. Skills: maybe basic computer skills, ability to operate equipment, organize files. But we can combine. Given instruction: prefer few substantive sections over many thin ones. So we could have Requirements (including qualifications) and Skills maybe combined. But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Requirements and Qualifications separate if content fits. Qualifications: maybe bilingual, outgoing, sales-focused, love to help, attendance, outdoor work, lift. Skills: basic computer skills, operate equipment, organize files. Let's do that. Benefits: list from AS A VALUABLE MEMBER... - Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance - Accident coverage - Paid Time Off - 16 paid hours (VTO) to participate in volunteer activities each year - Employee Assistance Fund (OEAF) - 401(k) retirement savings - Travel Assistance - Paid Training - Competitive pay, plus sales incentives $$$ - Growth opportunities - Flexible schedules - Opportunity to positively impact your community We need to keep as list. Pay: base hourly rate $18.00 - $19.00. Schedule: Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. Also maybe mention travel? Already in responsibilities. Now we need to output HTML. We'll not include any extra text. Let's craft:

        About the role

        Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

        Responsibilities

        • Welcome members with a warm greeting and provide quality member service.
        • Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
        • Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
        • Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events.
          • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
          • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications.
          • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
          • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services.
          • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
        • Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
        • Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
        • Stand while assisting members; sitting is allowed during non-member-facing tasks.
        • Occasionally unpack and store office or cleaning supplies.
        • Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
        • Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

        Requirements

        • Must be bilingual (English/Spanish).
        • Must be outgoing, sales-focused, and enjoy speaking with people.
        • Must love to help members, including prospective members through outreach and educational activities.
        • Must have regular, reliable, and predictable attendance to support store operations.
        • Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
        • Ability to lift and/or move objects up to 25 pounds, as needed.

        Skills

        • Basic computer skills and ability to operate office equipment such as phones, scanners, and iPads.
        • Ability to organize and file paper documents.

        Benefits

        • Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance