Bilingual Customer Service Specialist (English/Spanish)

Arlington County Department of Human Services (DHS) is seeking a Bilingual Customer Service Specialist (English/Spanish) to perform a wide variety of services in the Customer Service Center (CSC) of the Economic Independence Division (EID).

About the role

The Customer Service Specialist will utilize multiple technology applications/systems for an array of technical and administrative duties in support of the EID, Aging and Disability Services Division (ADSD), and Child & Family Services Division (CFSD). The CSC serves as the "no wrong door" point of entry for culturally diverse clients and consumers seeking information, applications, and referrals to DHS and community human service programs. The families served represent a culturally diverse population.