Bilingual Customer Service- Spanish Speaking Full-time

About the role

As a Customer Service team member at Melaleuca, you will bring the products to life for our customers and resolve any issues they may have. You will play a critical role in creating a world-class experience by answering inbound customer service calls from our customers.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers' needs
• Work independently and professionally

Qualifications

• Able to help customers in Spanish and English fluently
• Flexibility is a must in this position; Full time is 20+ hours a week
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Able to work fast paced and under stress
• Able to perform essential duties and responsibilities with efficiency and accuracy
• Able to handle confidential information
• Type at least 30 WPM

Benefits

• Comprehensive benefits including 401(k) with contribution match, tuition reimbursement, company profit sharing, longevity bonuses, and $100 free Melaleuca products every month
• Opportunities for pay increases and promotions
• Fun company events

Pay

Hourly wage with additional benefits

Schedule

Full time is 20+ hours a week