Jobs · Human Resources · Texas

Bilingual Contractor Training Specialist (in Aurora, CO or Lewisville, TX)

Benjamin Moore · Lewisville, TX · Yesterday
Human Resources$87k/yrFull-time

About the role

The Bilingual Contractor Training Specialist (CTS) is responsible for delivering expert-level product and service training to professional painting contractors, with a focus on enhancing understanding of Benjamin Moore’s product performance, application techniques, and the unique value the brand provides. This role is instrumental in helping contractors draw clear connections between Benjamin Moore’s offerings and their own business through increased efficiency, improved application outcomes, and stronger profitability. A key objective of this position is to cultivate brand loyalty by equipping end-users with the knowledge they need to confidently choose and recommend Benjamin Moore.

Success in this role depends on strong collaboration with the Training Implementation Specialist, ensuring all training efforts are cohesive, market-aligned, and strategically executed. The Bilingual CTS position will support operations in the Western markets, including but not limited to California, Arizona, New Mexico, Nevada, and Colorado. The ideal candidate will be located within commutable distance from Aurora, CO, or Lewisville, TX.

Responsibilities

  • Using knowledge of Benjamin Moore services products, conduct training programs with a focus on product application for training contractors.
  • Monitors the effectiveness of the training, while collecting feedback on sessions from attendees for future improvements to content and presentation.
  • Collaborate with the sales team to implement customized training programs for key, strategic customers.
  • Partner with the TIS in each market to ensure alignment of business plans and training strategies for sales reps, retailers and end-users.
  • Work with local field sales representatives and sales management to develop product application training plans to support new accounts, critical businesses and key accounts.
  • Ensures a strong connection with marketing and R&D to align strategy, leverage marketing content, programs and reinforce marketing initiatives.
  • Utilize available systems & technology to facilitate improved reporting of metrics and communication with internal customers.
  • Partner with Benjamin Moore market leaders to conduct annual assessments and quarterly reviews for reps and customers to build and measure contractor training plans, monitor outcomes and effectiveness.
  • Regularly collaborates with sales leadership and field training teams to align program goals, timelines, and execution strategies, fostering a unified approach across the organization.
  • Work collaboratively with the market TIS and content development team to amend existing product training program.
  • Secures product application space and follows procedures to set-up and take down material.
  • Understand safety requirements required to maintain a safe and secure environment for the participants and the facility.

Requirements

  • Bi-lingual in English and Spanish is required.
  • BA/BS college degree preferred, or equivalent industry business experience.
  • Experience with facilitation and delivering training.
  • NACE, MPI certifications preferred.
  • Has in depth knowledge of the paint industry.
  • Industry affiliations or participation with such as MPI, PCA, or others.
  • Valid driver's license and good driving record are a must.
  • Company car provided – 70% travel required - based on market needs.
  • Excellent PC (MSOffice, PowerPoint, etc.) and presentation skills.
  • Ability, willing to travel three to four days a week.
  • Must be willing to work evenings & weekends when necessary.
  • Must be able to lift more than 10-50lbs.
  • Performs other duties as required.
  • Needs to reside within the area of a Benjamin Moore facility listed in this posting (Aurora, CO, or Lewisville, TX).

Pay

USD $86,900.00 - USD $111,300.00 /Yr.

Benefits

  • Medical/Dental/Vision
  • 401 (k) match
  • PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days
  • Employer-paid life insurance
  • Tuition reimbursement
  • Student Loan Repayment Assistance Program

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