Bilingual Collections Representative, AZ ($17.00 Hourly + Bonus)
Employee Value Proposition (EVP)
PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
Requirements
- Start Date: Monday, August 10, 2026
- Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance required
- Full Time Shifts Available: Monday through Friday, 10:30AM-7:00PM
- Saturdays Required: 5:30AM-2:00PM
- Compensation: $17.00/HR + BONUS
- 5% hourly pay increase for approved bilingual fluency (English & Spanish)
Skills
Your Day-to-day Responsible for outbound and inbound calls, collecting on accounts that are past due Provide top tier support and service to our customers
Details
Interview for Collections Representative at Progressive Leasing You’ll Bring Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older
Work From Home
- You must be located within a 60-mile radius of Glendale, AZ
- You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
- You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
We Offer
- Competitive Compensation
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Hours
- Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching