BILINGUAL CLIENT CARE COORDINATOR

Recovia, LLC is an integrated outpatient program dedicated to providing comprehensive treatment for chronic pain, mental health, and substance use in the Phoenix area. Our holistic approach addresses the whole person through a diverse range of services, fostering lasting recovery and improved well-being. We are committed to creating a positive, inclusive, and compassionate environment for both our patients and staff.

About the role

We are seeking a dedicated and bilingual Client Care Coordinator for outpatient services who will serve as a vital link between patients and our healthcare team. This is an on-site position at our Clinic Hub in Midtown Phoenix.

• Bilingual in Spanish and English is required.
• Must have experience working in a Medical Clinic Office as part of the back-office staff (e.g., Receptionist, Insurance Verification, Medical Administration).
• Hours are Monday through Friday, 9:30 AM – 6:30 PM.

Responsibilities

• Serve as the link between patients and the healthcare team by managing appointments and coordinating care.
• Ensure a smooth patient experience through professional administrative support and compassionate communication.

Requirements

• Proven experience working in a medical office or healthcare setting, preferably within outpatient care.
• Strong knowledge of medical terminology and medical administrative procedures.
• Bilingual fluency in English and Spanish.
• Experience with medical office software, electronic health records, and scheduling systems.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Professionalism, empathy, and excellent interpersonal skills when interacting with patients and team members.

Skills

• Bilingual Spanish
• Medical Administration
• Patient Care Coordination
• Insurance Verification
• Electronic Health Records
• Medical Terminology
• Appointment Scheduling
• Medical Office Software
• Interpersonal Communication
• Multitasking

Posted on 02 Jul, 2026 • 2+ years of experience required • Full-time position