Bilingual Client Advocate
ABCD · Boston, MA · 2 mo ago
OTHR$44k/yrFull-time
Key Responsibilities
- Maintain case management files
- Provide supportive services and referrals
- Conduct intake process and assist clients in establishing educational and occupational goals
- Develop positive working relationships with various organizations
- Identify support services needed and make appropriate referrals
- Orient new clients to referred programs
- Conduct workshops for diverse populations
- Aid clients in completing job applications and resumes
- Follow up with prospective agencies and employers
- Support clients with EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services
Skills, Knowledge and Expertise
- High school diploma or equivalent, with up to one year of experience in case management, job development or general office support
- Demonstrated proficiency in Microsoft Word and Excel
- Excellent oral and written communication skills
- Bilingual skills as needed; Spanish preferred
- Ability to work sensitively and effectively with diverse populations
Expected Salary
Expected Salary: \$43,625 USD. Salary scales are set according to an explicit compensation policy and relevant market data.
About the Role
Delivers programs and services through a network of neighborhood sites located throughout Boston and Malden.