Jobs · Customer Service

Bilingual Centralized Leave Management Coordinator

Avant Specialty Benefits · United States · 2 wk ago
RemoteRemoteCustomer Service$41k–$70k/yrFull-time

About the role

We are seeking an organized and detail-oriented professional to streamline our client's employee leave processes. This role will serve as a point of contact for employees regarding Leave of Absence claims, facilitate the ADA leave process, ensure compliance with company policies, review medical documentation, address complex ADA cases, identify and implement reasonable accommodations, and maintain accurate, confidential records of ADA leave requests and communications.

Essential Responsibilities

  • Serve as point of contact for employees regarding Leave of Absence claims.
  • Facilitate ADA leave process from request to return to work.
  • Ensure compliance with company policies for leave and ADA processes.
  • Review medical documentation for ADA leave eligibility and compliance.
  • Address complex ADA cases with HR, legal counsel, and stakeholders.
  • Identify and implement reasonable accommodations for return to work.
  • Maintain accurate, confidential records of ADA leave requests and communications.

Qualifications

  • Education: Bachelor’s degree preferred or equivalent education and experience.
  • Experience: 5 years of relevant work experience in leave of absence administration and disability programs in large organizations (preferably multi-unit).
  • Skills & Licensing: CLMS certification preferred but not required. Obtain state-specific life/health insurance agent’s license within three months.
  • Technical Competencies: Up-to-date knowledge of FMLA, ADA, and related laws. Understand leaves of absence, disability, COBRA, and state laws.
  • Must be Spanish Bilingual

Benefits

  • In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits, Company paid continuing Education & Tuition Reimbursement, 401k Profit Sharing, Generous time off practices in addition to paid holidays, Paid Volunteer time off and employee matching gifts to charities that are important to you, Consistent merit increase and promotion opportunities, Discretionary bonus opportunity.

Pay

The salary range for this role is $40,900– $70,400. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications.

Schedule

Details on the schedule are not specified in the job posting.

Similar jobs