Bike Security Officer - Casino Security

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

Job Description

Under the direction of Security Supervisors and Managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members for the outside perimeter of the property. Safeguards the assets of the organization as well as those of its guests and team members. Promotes an outgoing, friendly guest oriented demeanor at all times.

• Observes and obeys all street, lot and garage traffic regulations.
• Drives company bicycles in designated routes only.
• Directs vehicular traffic in self-parking garage, employee parking areas, surface parking lots and throughout the property.
• Ensures safety and security of vehicles in lots and garages by reporting all suspicious behavior to a Security Supervisor whether these acts were from an employee or a patron.
• Always keeps alert for unauthorized attempts to remove vehicles.
• Safeguards the assets of the organization as well as those of its guests and team members.
• Responds to incidents, accidents and calls for assistance.
• Must provide emergency medical care to the highest degree necessary within allowable limits for the certification held.
• Conducts themselves in accordance with all Gaming Commission Regulations, and company/departmental policies and procedures.
• At time may have to control the traffic flow throughout the facility.
• Must be able to give accurate and detailed directions to a patron’s destination.
• Must be able to answer questions regarding hotel services, shows, facilities and directions.
• Completes thorough documentation of all medical calls.
• Completes all required checklists for inventory and inspections of supplies and equipment.
• Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing.
• Replaces supplies as necessary and reports missing supplies to a Supervisor.
• Disinfects and maintains cleanliness of EMS equipment, supplies and treatment rooms as per the requirements of daily assignments.
• Aids in the coordination of emergency situations.
• Performs all other related and compatible duties as assigned.
• This position requires the ability to operate a bicycle for a full 8 hour shift.
• This position sometimes also works inside the casino as a Security Officer at the same pay rate.

Qualifications

• A High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• Additional Requirements:
  • Must be able to stand, walk, and ride a bicycle for long periods of time, able to climb steps, respond to emergency situations and handle basic duties and responsibilities of the position.
  • Must be able to work outdoors in all weather conditions, and fast paced situations.

Work Environment

• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.