BIBIBOP Operations Leader - Wake Forest

It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make balanced and healthy Asian cuisine accessible and enjoyable to everyone.

About the role

At BIBIBOP, we blend bold Korean flavors with fresh, healthy ingredients to create a unique dining experience that our guests love. We're seeking a dedicated and driven leader to join our team as an Operations Leader. In this role, you'll collaborate with the General Manager to ensure smooth daily operations, deliver exceptional guest experiences, and contribute to the overall success of the restaurant.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver BIBIBOP's signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Requirements

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Valid Driver's License required.

Skills

• Strong Leadership Skills—An ability to inspire, coach, and lead a team to success.
• Operational Expertise—Experience managing daily operations in a fast-paced environment.
• Guest-Centric Mindset—A passion for delivering outstanding guest experiences.
• Adaptability & Problem-Solving—Comfort with handling challenges and making quick decisions.
• Attention to Detail—A focus on maintaining the highest standards in quality and service.
• Dependability—A commitment to consistency and excellence in every shift.
• Excellent Communication—Strong interpersonal skills to effectively manage and mentor staff.
• Schedule Flexibility—Willingness to work evenings, weekends, and holidays as needed.

Benefits

• Leadership Development—We invest in your growth as a leader.
• Semi-annual Reviews—Opportunities for wage increases and promotions.
• Free Meals—Enjoy healthy, delicious meals during your shifts and discounts outside of work.
• Flexible hours that fit your schedule.
• Community Engagement—Opportunities to give back through community service.
• 401(k) matching, health, dental, paid time off (after 1 year), vision insurance, life and disability insurance, and EAP.

Pay

Salary Range: $15.00 to $23 per hour plus tips.

Values

• Owner Mentality: Focus on results and impact, not activities. Take accountability, especially when things get tough. Always ask "what's mine to own." Never point fingers.
• Humility: Seek to understand and embrace what is true about the environment and self. Other-centered; genuinely see other people as important as self.
• Growth-mindset: Resilient when things get tough. Believe that he/she can grow with new knowledge, practice, reflection, and learning experiences. Actively seek out various opportunities to learn. Ready and willing to unlearn and relearn when reality challenges existing paradigms.
• Entrepreneurial: Ingenious and creative when resources are limited. Excited by the prospect of doing more with less. Able to move forward with incomplete information. Does not need to wait "till everything is ready." Take calculated risks.
• People Leader: Actively invest in the growth and success of his/her team through serving, encouraging, and coaching.
• Excellence: Strive to execute with excellence in all endeavors.