Bi-lingual Medical Assistant

Key Responsibilities

• Greet, room, and prepare patients for evaluations and procedures.
• Obtain and document patient histories, vital signs, chief complaints.
• Auxiliary physicians during examinations, injections, wound care and etc.
• Prepare, maintain, and clean examination and procedure rooms, ensuring instruments are stocked and ready for use.
• Collaborate with diagnostic services to ensure results are available for physician review.
• Educate patients on post-procedure care, medication instructions, and follow-up plans.
• Accurately document clinical encounters in the Electronic Medical Record (EMR).
• Handle prescription refill requests per physician direction.
• Auxiliary with durable medical equipment (DME), such as braces, boots, and crutches.

Front Office & Administrative Support

• Support front desk operations, including patient check-in/check-out, scheduling appointments, insurance verification and verifying patient information.
• Answer phones, respond to patient inquiries, and route calls appropriately in a professional and timely manner.
• Collaborate with administrative staff to ensure a seamless patient experience across all touchpoints.

Requirements

• Minimum Qualifications: High School diploma or equivalent.
• Prior experience as a Medical Assistant, Phlebotomist.
• Knowledge of medical office management systems and procedures.
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
• Must be detail-oriented, highly organized and able to maintain strict confidentiality.

Preferred Qualifications

• Experience operating a C-Arm.
• Bi-lingual (Spanish).
• Proficiency in MS Office and patient management software.

Physical Requirements

• Ability to lift and position patients and equipment (up to 50 lbs).
• Prolonged standing, bending, and fine motor activity.
• Exposure to bloodborne pathogens and surgical chemicals in accordance with OSHA Standards.

Why Work for Us?

• Competitive pay.
• Paid holidays.
• Comprehensive benefit package.
• Paid time off.
• 401K with company match.