Bi-Lingual Customer Service Representative (Spanish & English)
About the role
LendNation is seeking a Bi-Lingual (Spanish & English) Full Time Customer Service Representative to join their team. The position is located at Store 3235 at 5358 Independence Ave, Kansas City, MO 64124. This is an entry-level role with potential for growth.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays
- Have Sundays off
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license
- Maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is essential
- Must be at least 18 years of age
- Proof of eligibility to legally work in the United States
Qualifications
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Proof of eligibility to legally work in the United States
Skills
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- Benefits including:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. They also provide services to small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI offers consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Known for providing convenient options and speed, QCHI's products and services are designed to meet the financial needs and preferences of its customers. The specialty finance consumer loan industry is rapidly evolving, and QCHI is committed to staying ahead by improving technology, product/process development, and innovation. QCHI's headquarters is based in Lenexa, Kansas, and they have approximately 700 employees across the United States. For more information, visit our website at www.qchi.com.