BI & AI Analyst

About the role

The BI & AI Analyst is responsible for designing, developing, and maintaining business intelligence solutions that drive data-informed decision-making across the organization. This role also leads the evaluation, implementation, and governance of Artificial Intelligence technologies in an enterprise business context.

Responsibilities

• Design, develop, and maintain dashboards, reports, and data visualizations to support business decision-making.
• Analyze complex datasets to identify trends, risks, opportunities, and actionable insights.
• Build and optimize data pipelines, ETL processes, SQL queries, and system integrations.
• Develop scalable data models while ensuring data accuracy, integrity, and governance standards.
• Serve as the subject matter expert for Microsoft Dynamics 365 Finance & Operations and CRM data.
• Partner cross-functionally with Sales, Marketing, Operations, Finance, and IT to define KPIs and reporting needs.
• Automate reporting processes and improve stakeholder access to timely, accurate data.
• Lead AI strategy and implementation, including governance, workflow integration, and user adoption initiatives.
• Contribute as an engaged team member aligned with company values, vision, and strategic goals.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Analytics, Statistics, or related field.
• 5+ years of experience in business intelligence, data analytics, or a related role; prior technical lead experience preferred.
• Strong SQL skills with expertise in relational databases and data modeling.
• Experience with BI and data visualization tools such as Power BI, Tableau, or Looker.
• Proficiency in data-focused programming languages such as Python or R.
• Experience working with ERP/CRM systems, preferably Microsoft Dynamics 365.
• Strong analytical, problem-solving, and data storytelling skills with the ability to communicate insights to technical and non-technical audiences.
• Knowledge of AI/ML concepts and hands-on experience with AI tools, automation platforms, APIs, or enterprise AI solutions.
• Ability to translate business needs into scalable analytics and AI-driven solutions.
• Strong organizational, communication, and multitasking skills with the ability to manage priorities in a fast-paced environment.
• Professional, collaborative, and ethical approach with a commitment to continuous learning and teamwork.

Qualifications

• Experience with ERP/CRM systems, preferably Microsoft Dynamics 365.
• Strong analytical, problem-solving, and data storytelling skills with the ability to communicate insights to technical and non-technical audiences.
• Knowledge of AI/ML concepts and hands-on experience with AI tools, automation platforms, APIs, or enterprise AI solutions.
• Ability to translate business needs into scalable analytics and AI-driven solutions.
• Strong organizational, communication, and multitasking skills with the ability to manage priorities in a fast-paced environment.
• Professional, collaborative, and ethical approach with a commitment to continuous learning and teamwork.

Skills

• SQL skills with expertise in relational databases and data modeling.
• Data-focused programming languages such as Python or R.
• BI and data visualization tools such as Power BI, Tableau, or Looker.
• Microsoft Dynamics 365 Finance & Operations and CRM data.
• AI/ML concepts and hands-on experience with AI tools, automation platforms, APIs, or enterprise AI solutions.

Benefits

• Competitive wages.
• Generous paid time off.
• Starting day one benefits package.

Pay

Pay Range: $75,000 - $115,000 /Year

Schedule

The work arrangement for this position will be determined based on the candidate's location, with onsite and remote options available.