BHWC Security Officer - Sun/Mon/Tue 6:30p-6:30a & Wed 6:30p-12:30a

About Us

At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the region’s only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between. We are committed to diversity and inclusion, fostering an environment with joy, belonging, wellbeing, learning, and growth. Turn your passion into purpose and make a difference where it matters most.

About The Team

In Security, we're dedicated to protecting and serving Children's amazing patients, families, and employees. If you like variety in your days and enjoy helping people, then a position with Children's Security team might be a good fit for you.

A Brief Overview

Under the general observation and assistance of a Security Officer II, this entry-level security position is accountable for the day-to-day functions of Security and Safety within the hospital and other assigned CHS entities. Ensures compliance with regulatory agency requirements and provides a secure environment for patients, families, guests, and staff.

Responsibilities

• Performs internal and external foot and/or vehicular patrols.
• Staffs stationary security posts in accordance with standard operating procedures (SOP) and maintains a safe and secure environment.
• Demonstrates situational awareness and addresses threats to the environment in an urgent manner.
• Responds to calls for service as dispatched by the Security Control Center or self-initiated in a timely manner following established SOPs, demonstrating urgency and PEP-C (professional, ethical, partnering with compassion).
• Effectively controls combative, unruly, or intoxicated patients, visitors, employees, or trespassers, deescalating the situation using appropriate methods to achieve a desirable outcome.
• Practices “language of caring” and demonstrates the minimal force necessary to achieve a security objective.
• Maintains a safe environment by practicing situational awareness and being observant for safety and security concerns, demonstrating initiative in addressing them or causing them to be addressed in a timely manner.
• Provides timely information to the Security Control Center Operators to ensure accurate documentation of activity and completes all incident reports accurately and timely in accordance with policy and SOP.
• Regular attendance at work is an essential function of the job.
• Performs physical requirements as described in the Physical Requirements section.

Requirements

• High School Diploma or GED equivalent.

Qualifications

• Previous hospital, customer service, or general work experience (preferred).

Skills And Abilities

• Ability to read, write, speak, and perform mathematical calculations to complete investigations, reports, and work with the public, patients, visitors, employees, and staff in a professional and competent manner.

Licenses and Certifications

• BLS - Basic Life Support through the American Heart Association (Required).
• Successful completion of Response to Resistance training or equivalent Human Factor Research Group (PPCT) defensive tactics training within 60 days (Required).
• Completion of IAHSS Basic Certified Healthcare Security Officer (CHSO) course within 180 days (Required).
• A valid driver’s license and an acceptable motor vehicle record/driving record (Required).