Beverage Server, Casino Bars - On Call (Caesars New Orleans)

About the role

The Beverage Server at Caesars New Orleans Casino provides fast, friendly and courteous service to every guest, every time, while taking and serving cocktail orders. Essential Job Functions include:

• Provides beverage service to casino guests in designated gaming areas.
• Provides prompt, courteous beverage refreshment service to casino guests.
• Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made.
• Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary.
• Maintains a clean station at all times.
• Maintains accountability for all complimentary charges and cash receipts where applicable.
• Provides a great experience for every guest, every time, through courteous interaction.
• Keeps informed of continually changing promotional beverages, events and services.
• Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.
• Maintains attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Responsibilities

Essential Job Functions include:

• Provides beverage service to casino guests in designated gaming areas.
• Provides prompt, courteous beverage refreshment service to casino guests.
• Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made.
• Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary.
• Maintains a clean station at all times.
• Maintains accountability for all complimentary charges and cash receipts where applicable.
• Provides a great experience for every guest, every time, through courteous interaction.
• Keeps informed of continually changing promotional beverages, events and services.
• Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.
• Maintains attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Requirements

Qualifications include:

• A high school diploma or GED.
• At least 21 years of age.
• Previous beverage experience preferred.
• Previous experience dealing with the public preferred.
• Able to present change correctly and have knowledge of guest charge procedures.
• Familiar with tray service and cocktail ingredients.
• Ability to carry and serve a tray of beverages weighing up to 15 pounds.
• Ability to work in a team environment and under stress as volume of business increases.
• Mathematical ability including the ability to add and subtract.
• Ability to stand and walk for periods of up to 4 hours.
• Excellent customer service and communications skills.
• Ability to get along with co-workers and work as a team.
• A well-groomed appearance.

Skills

Skills include:

• Ability to maneuver to all areas of the casino.
• Ability to lift and carry up to 15 pounds.
• Ability to reach above and below the shoulder.
• Ability to continuously and quickly maneuver around assigned areas for an entire shift.
• Ability to grip necessary items (glasses, pens, pads, garnishments, money, etc.).
• Ability to stoop, bend and twist when serving cocktails.
• Ability to garnish drinks appropriately.
• Ability to tolerate area containing secondary smoke.
• Ability to work at a fast pace and in stressful situations.
• Ability to read, write, speak and understand English.
• Ability to respond to visual and aural cues.

Benefits

Benefits include:

• FREE Downtown Team Member Parking.
• Discounted Monthly Bus Passes.
• Free Team Member Assistance Program.
• Team Member Discounted Hotel Room Rates.
• Fun and Free Team Member Events.
• Tuition & Student Loan Debt Repayment Assistance.
• First Time Homebuyer Program.
• Child Care Assistance Program.
• 401k Matching.

Pay

N/A

Schedule

N/A