Beverage Server

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view, believe diversity drives excellence, and innovate through mutual respect and collaboration.

About the role

Responsible for serving both alcoholic and non-alcoholic beverages in an excellent and timely manner to ensure quality guest service.

Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner.
• Takes beverage orders from guests and relays orders to bartender to deliver drink order to the guest at their location.
• Demonstrates salesmanship with complete menu and product knowledge.
• Maintains cleanliness of guest areas including removing empty glasses/bottles and cleaning ashtrays.
• Performs responsible alcohol service with regards to guest limitations.
• Ensures and maintains cleanliness and orderliness of workstation, including restocking service well with supplies.
• Checks supplies and maintains proper set up and cleanliness of service stations before, during, and after shift.
• Prepares coffee and soft drinks for the drink orders.
• Properly garnishes drinks.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• One to three months experience in related field.
• Must obtain and maintain Serv-Safe certificate.
• Must obtain and maintain a valid racing license.

Skills

• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Ability to multitask.
• Knowledge of wines, alcohol, and mixed drinks.

Pay

$9.00 per hour.

Physical Requirements & Working Conditions

• Required to stand for the duration of the shift.
• Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• May be required to lift up to 50 pounds.
• May be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.