Beverage Server

Responsibilities

• Provides prompt, efficient, accurate, and courteous beverage service to casino guests in accordance with policies, procedures, and standards.
• Takes and fills all food and beverage orders and assists in maintaining guests' gaming area in a clean and neat manner.
• Monitors guests’ needs on a continual basis, ensuring all beverage requests are promptly fulfilled.
• Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Monitors guest alcohol consumption and responds accordingly.
• Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
• Cleans unwanted glassware, plastic bottles, Styrofoam cups, napkins, and debris from the guests' gaming area.
• Practices full tray in, full tray out at all times and never loiters at the bar.
• Helps refill beverage supplies at all service stations.
• Requests identification from guests in accordance with company policy.
• Utilizes proper call order when ordering beverages from bartender in a courteous manner.
• Helps keep service wells stocked, clean, and sanitary.
• Maintains thorough knowledge of casino food and beverage selections.
• Stays current on department and property knowledge and promotions.
• Follows all C.A.R.E. guidelines to assist with guests’ responsible consumption.
• Performs all other duties as assigned.

Requirements

• High school diploma or GED preferred.
• At least one year of related experience preferred.
• Strong organizational and interpersonal skills required.
• Must be at least 21 years of age.