Jobs · Management · New Mexico

Beverage Server

Heritage Companies · Santa Fe, NM · 1 mo ago
On-siteManagementFull-time

About the role

We are seeking a Beverage Server who understands that every guest interaction is an opportunity to create a lasting impression. This role is essential in delivering elevated service that feels both effortless and intentional.

Responsibilities

  • Maintain a high level of positive and professional interaction with guests, team members and leadership.
  • Provide attentive and timely beverage service in accordance with luxury hospitality standards.
  • Greet guests promptly, take beverage orders and offer knowledgeable recommendations.
  • Prepare and serve alcoholic and non-alcoholic beverages following established recipes and presentation standards.
  • Ensure accuracy of orders and proper delivery to guests in bar, lounge or dining areas.
  • Monitor guest satisfaction and respond promptly to requests or concerns.
  • Check identification to verify legal drinking age and follow responsible alcohol service practices.
  • Maintain cleanliness and organization of service stations, bar areas and guest facing spaces.
  • Assist with setting up and breaking down bar and service areas before and after shifts.
  • Collaborate with bartenders and kitchen team to ensure seamless service flow.
  • Process orders and payments accurately using POS systems.
  • Maintain knowledge of current beverage menus, specials and promotions.
  • Follow all safety, sanitation and alcohol compliance standards.
  • Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
  • Protect company assets and maintain confidentiality of proprietary, client and guest information.

Requirements

  • High school diploma or equivalent required.
  • Previous hospitality or food and beverage experience preferred.
  • Luxury or upscale service experience preferred.
  • Experience with POS systems preferred.
  • Current New Mexico Food Handler Certification and Alcohol Server Certification required.
  • Strong communication, multitasking and customer service skills.
  • Working knowledge of restaurant point of sale systems.
  • Ability to stand for extended periods and lift, carry, push and pull up to 25+ pounds.
  • Flexible availability including nights, weekends and holidays.

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