Beverage Server
Heritage Companies · Santa Fe, NM · Yesterday
On-siteManagementFull-time
About the role
We are seeking a Beverage Server who understands that every guest interaction is an opportunity to create a lasting impression. This role is essential in delivering elevated service that feels both effortless and intentional.
Responsibilities
- Maintain a high level of positive and professional interaction with guests, team members and leadership.
- Provide attentive and timely beverage service in accordance with luxury hospitality standards.
- Greet guests promptly, take beverage orders and offer knowledgeable recommendations.
- Prepare and serve alcoholic and non-alcoholic beverages following established recipes and presentation standards.
- Ensure accuracy of orders and proper delivery to guests in bar, lounge or dining areas.
- Monitor guest satisfaction and respond promptly to requests or concerns.
- Check identification to verify legal drinking age and follow responsible alcohol service practices.
- Maintain cleanliness and organization of service stations, bar areas and guest facing spaces.
- Assist with setting up and breaking down bar and service areas before and after shifts.
- Collaborate with bartenders and kitchen team to ensure seamless service flow.
- Process orders and payments accurately using POS systems.
- Maintain knowledge of current beverage menus, specials and promotions.
- Follow all safety, sanitation and alcohol compliance standards.
- Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
- Protect company assets and maintain confidentiality of proprietary, client and guest information.
Requirements
- High school diploma or equivalent required.
- Previous hospitality or food and beverage experience preferred.
- Luxury or upscale service experience preferred.
- Experience with POS systems preferred.
- Current New Mexico Food Handler Certification and Alcohol Server Certification required.
- Strong communication, multitasking and customer service skills.
- Working knowledge of restaurant point of sale systems.
- Ability to stand for extended periods and lift, carry, push and pull up to 25+ pounds.
- Flexible availability including nights, weekends and holidays.