Beverage Server

About the role

The Beverage Server delivers fast, friendly, and attentive Family-Style Service to guests throughout the casino floor. This role ensures that guests enjoy a seamless gaming experience by providing timely drink service, maintaining accuracy, and creating a welcoming atmosphere. The server engages guests with professionalism, anticipates needs, and upholds all service and compliance standards. Success requires strong attention to detail, efficiency in a high-volume environment, and a commitment to exceptional hospitality.

Responsibilities

• Timely delivery of beverages across a busy gaming floor
• Navigate the casino floor efficiently, ensuring consistent coverage of assigned sections
• Verify drink orders, follow recipes, and ensure proper presentation of all beverages
• Compliance with alcohol service and casino policies
• Knowledge of all bar equipment, and use of POS system to process payments, comps, and player rewards accurately and securely
• Able to handle situations that may arise due to intoxication
• Professional communication amongst guests and Team Members
• Knowledge of sanitation and health department regulations for safe handling
• Protect the privacy and security of guests and coworkers
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
• Perform other reasonable job duties as requested by Supervisors

Requirements

• Must be 19 years of age or older to work in Casino and serve Alcohol
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• Must be able to obtain a Nebraska gaming license

Additional Requirements

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Must be able to work from a standing position and/or walking motion for extended periods
• Ability to work in an environment with flashing lights and varying noise levels
• Fast-paced environment, multiple tasks to be handled under time constraint
• Ability to maintain regular, predictable attendance according to schedule