BEVERAGE BAR PORTER

Responsibilities

• Affixes dirty ashtrays and used glassware to bar tops, bar area, and floors.
• Cleans tables in lounge areas without cocktail servers.
• Maintains cleanliness of the work environment according to Health Department standards.
• Monitors glass washers for proper chemicals.
• Maintains soap and hand towel supply at hand sinks.
• Plants orders for all bar supplies.
• Delivers products to appropriate outlets and stocks according to specifications.
• Restocks bars and server wells with all required products and supplies.
• Cuts fruit to specification and prepares condiment caddies.
• Collects and discards trash from all outlets, wipes down walls behind trash containers, and collects soiled bar towels.
• Sweeps and mops pump room, cooler, and storage area floors.
• Soaks and cleans soda bag-in-box hoses and nozzles.
• Rotates draught beer kegs, liquor, and soda bag-in-boxes as required.
• Assists bartenders with orders, making eye contact, offering greetings, and ending interactions courteously.
• Prepares beverages to specification with speed and accuracy.
• Handles guest issues promptly and professionally, communicating problems and concerns to management.
• Ensures compliance with age verification for guests.
• Provides guest with property information, promotions, programs, and attractions.
• Maintains a professional and neat appearance at all times.
• Supports and promotes superior customer service in accordance with department and company standards.
• Maintains valid WV racing license, Food Handlers permit, and TIPS certifications.

Requirements

• At least 21 years of age.
• High school diploma or GED; one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Licensed by the West Virginia Racing Commission.
• Obtained proper Food Handler Certification.
• Tips and TOPs certified.

Qualifications

• Regularly stands, walks, uses hands to finger, handle, or feel, reaches with hands and arms, talks, and hears.
• Frequently stoops, kneels, crouches, or crawls, tastes, and smells.
• Occasionally sits, climbs, and balances.
• Regularly lifts and/or moves up to 25 pounds, frequently lifts and/or moves up to 50 pounds.
• Exposed to smoke, wet and/or humid conditions, moving mechanical parts, and risk of electrical shock.
• Work environment noise level is usually moderate.