Berenjak Runner - Soho House Chicago

Main Duties

• Refill water glasses and coffee cups
• Clear finished dishes
• Crumb the table
• Replenish all table supplies
• Expedite food orders
• Accommodate special requests from guests or alternative solutions that better suit business needs
• Advise management to further assess and provide options
• Thrive in high-volume and elevated service environment
• Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs, and ensuring servers, Executive Chef, and General Manager are supported
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
• Adhere to health and safety policies (allergy procedures) and follow all Company processes, procedures, and standards as well as local, state, and federal law as applicable
• Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section
• Clean and stock server alley and expo area
• Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests

Required Skills/Qualifications

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Ability to take direction, work in a team environment, and autonomously
• Tips certified and POS knowledge

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to work on your feet for at least 8 hours
• Fast paced movements are required to go from one part of the club to others
• Must be able to move, pull, carry, or lift at least 40 pounds
• Occasionally kneel, bend, crouch and climb as required