Benefits Specialist | Remote

What You'll Do

• Aid union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Cook up with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

What We're Looking For

• Strong communication skills
• A positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

We Offer

• Competitive compensation
• Performance bonuses
• Health, dental, and vision benefits
• Professional development programs
• Lifetime leadership advancement opportunities
• Ongoing coaching and support
• Flexible work schedule
• Remote work environment