Benefits Specialist | Remote

About the role

If you're tired of feeling stuck, overlooked, or limited in your current role, this could be the opportunity you've been searching for. We're expanding our team and seeking motivated individuals who enjoy helping people, solving problems, and building meaningful relationships. Whether you're experienced in benefits administration or looking to start a new career path, we provide the training, mentorship, and support needed to succeed. This fully remote position allows you to work from home while helping union members understand and maximize the benefits available to them and their families.

Responsibilities

• Assist union members with benefit-related questions
• Educate members on available coverage and programs
• Support enrollment and claims processes
• Build relationships with members and their families
• Maintain accurate documentation and records
• Coordinate with internal teams to resolve member concerns
• Provide outstanding customer support and follow-up

Requirements

• Strong communication skills
• Positive attitude and willingness to learn
• Dependable and self-motivated
• Comfortable speaking with people over phone and Zoom
• Organized and detail-oriented
• Customer service experience is helpful but not required

Benefits

• Health, dental, and vision benefits
• Professional development programs
• Leadership advancement opportunities
• Ongoing coaching and support
• Training & mentorship
• Clear advancement opportunities
• Performance-based promotions
• Positive team environment
• Work‑life balance
• No prior experience required

Pay

• Competitive compensation
• Performance bonuses

Schedule

• Flexible schedule