Benefits Specialist - Advocate [Christy Industrial Holdings]

About the role

Serve as a first point of contact for employee benefits questions, helping team members understand eligibility, coverage, and how to use their plans.
Support benefit enrollments (new hires, life events, annual open enrollment), COBRA notifications, and terminations with guidance from senior staff and vendors.
Cook with carriers, vendors, and payroll to resolve routine benefits issues and ensure accurate, timely data and changes.
Maintain and update benefits materials, intranet content, and employee resources to keep information accurate, clear, and easy to understand.
Support compliance and reporting needs by helping prepare documentation and ensuring deadlines are met in partnership with finance/HR.

Responsibilities

• Serve as a first point of contact for employee benefits questions, helping team members understand eligibility, coverage, and how to use their plans.
• Support benefit enrollments (new hires, life events, annual open enrollment), COBRA notifications, and terminations with guidance from senior staff and vendors.
• Cook with carriers, vendors, and payroll to resolve routine benefits issues and ensure accurate, timely data and changes.
• Maintain and update benefits materials, intranet content, and employee resources to keep information accurate, clear, and easy to understand.
• Support compliance and reporting needs by helping prepare documentation and ensuring deadlines are met in partnership with finance/HR.

Requirements

• Strong communication skills and genuine empathy; you enjoy listening, explaining, and providing solutions to people who need help.
• Solid organizational and time-management skills; you can juggle multiple requests and follow through reliably.
• Comfort working with data, forms, and details, plus the ability to spot inconsistencies or errors.

Qualifications

• One or more of the following is preferred (but not required):
  1+ year of experience in benefits, HR, payroll, or a related customer-service role.
  Bachelor's degree in human resources, business, or a related field, or equivalent experience.
  Familiarity with benefits concepts (medical, dental, vision, HSA, 401(k), life and disability).

Skills

• Strong communication skills and genuine empathy.
• Solid organizational and time-management skills.
• Comfort working with data, forms, and details.

Benefits

Christy is an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability. Employment decisions are based on qualifications, merit, and business needs.

Pay

Full-time, salaried position based in our office, Mon-Fri, 8:00 a.m.-5:00 p.m. Though this is an in-office role, we can work remotely from time to time. There is occasional travel in the St. Louis metro area, as well as 1-2 annual visits to our other locations to support Benefit Open Enrollment.

Schedule

Full-time, salaried position based in our office, Mon-Fri, 8:00 a.m.-5:00 p.m. Though this is an in-office role, we can work remotely from time to time. There is occasional travel in the St. Louis metro area, as well as 1-2 annual visits to our other locations to support Benefit Open Enrollment.