Benefits Program Worker III (Social Services)

Requirements

• High school diploma or GED/HSE and completion of government assistant programs.
• Minimum of five years of related, full‑time equivalent experience.
• Valid driver’s license with a driving record compliant with City Driving Standards.
• Certification in Phase Policy Training for TANF, Medicaid, and SNAP benefits.
• May be required to work hours beyond the normal schedule for short‑term department needs or city‑wide emergencies; emergency operations support work may be performed outside normal duties and at alternate locations.

Skills

• Knowledge of SNAP, TANF, and Medicaid programs.
• Working knowledge of processing applications for federal programs.