Benefits Manager
Responsibilities
Lead benefit program strategy by analyzing market trends, benchmarking plan competitiveness, and recommending enhancements or new offerings that support attraction and retention goals.
Manage major benefits projects such as Open Enrollment, ACA reporting, 401(k) nondiscrimination testing, and annual audits ensuring timelines, deliverables, and cross-functional coordination are met with precision.
Oversee vendor relationships by evaluating performance, negotiating renewals, monitoring service levels, and ensuring brokers, carriers, and record-keepers deliver high-quality support and value.
Partner with HR teams across North America to troubleshoot benefit issues, align on policy interpretation, and ensure consistent administration across U.S. and Canadian locations.
Develop benefits communication including dashboards, guides, presentations, and training sessions that help employees and HR partners understand plan features, enrollment processes, and leave administration.
Ensure compliance by monitoring regulatory changes, maintaining documentation, supporting required filings, and ensuring all plans operate in accordance with federal, state, provincial, and company standards.
Maintain SOPs and systems documentation to support accurate, scalable, and audit-ready benefits operations, including updates tied to system changes or new plan implementations.
Requirements
Bachelor’s degree in Human Resources or related field
PHR, SHRM-CP, or CEBS certification a plus
6+ years of progressive benefits experience, including U.S. and Canadian regulatory knowledge
Experience in global organizations, M&A, healthcare, hearing healthcare, or multi-unit retail a plus
Continuous improvement or change-management experience a plus
Strong analytical, problem-solving, and project management skills
Excellent verbal and written communication skills; ability to collaborate across teams and levels
Demonstrated ability to manage multiple priorities with strong attention to detail
Proficiency with Microsoft Office Suite, including advanced Excel (VLOOKUP, pivot tables) and PowerPoint
Qualifications
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
*Medical, dental and vision coverage
*Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
*TeleHealth options
*401k plan with company match
*Company paid life/ad&d insurance
*Additional supplemental life/ad&d coverage available
*Company paid Short/Long-Term Disability coverage (STD/LTD)
*STD LTD Buy-ups available
*Accident/Hospital Indemnity coverage
*Legal/ID Theft Assistance
*PTO (or sick and vacation time), floating
*Diversity Day, & paid holidays
*Paid parental bonding leave
*Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Schedule
Hybrid role
Pay
$96,000 - $120,000
Company
Sonova