Benefits Manager

Responsibilities

• Manage end-to-end administration of Liberty’s medical, dental, vision, life, disability, and ancillary benefits programs
• Lead the annual open enrollment process, including planning, communication, and execution
• Serve as primary liaison with carriers and third-party administrators
• Partner with senior leadership to evaluate annual premiums, plan design, and carrier/vendor changes
• Analyze utilization, trends, and market data to recommend competitive and cost-effective solutions
• Drive continuous improvement of benefits offerings aligned with organizational goals
• Oversee and enhance Liberty’s wellness program, including participation strategy and vendor partnerships
• Plan and coordinate wellness initiatives such as health fairs and employee engagement activities
• Evaluate program effectiveness, participation metrics, and ROI to inform future strategy
• Administer FMLA, state leaves, and other leave programs in compliance with applicable policies and federal, state, and local regulations
• Ensure accurate tracking, documentation, and communication throughout the leave process
• Oversee benefit premium collection and timely payment for employees on leave
• Oversee the administration and processing of life insurance, disability claims, and other benefit-related transactions
• Ensure timely and accurate enrollment, changes, and terminations in benefits systems
• Manage HSA and FSA programs, including vendor coordination, compliance, and employee education
• Ensure proper administration in alignment with IRS regulations and plan documents
• Oversee required reporting, disclosures, and audits related to benefits programs
• Maintain compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations
• Manage and develop one team member responsible for day-to-day benefits operations
• Provide guidance, training, and oversight to ensure high-quality service delivery
• Operate a company or personal vehicle to travel to various locations for work purposes

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 7+ years of progressive experience in benefits administration and management, ideally with multi-state experience
• Proficiency in HRIS, benefits administration systems and MS Office Suite
• Strong working knowledge of health and welfare plans, leave management (FMLA), and compliance requirements
• Experience managing HSA/FSA programs and wellness initiatives
• Proven ability to partner with leadership on strategic benefits planning and vendor management
• Experience analyzing benefits data, trends, and cost structures
• Supervisory experience preferred
• Certifications such as CEBS, CBP or SHRM a plus
• Must have a valid driver’s license
• Strong analytical and decision-making skills
• High attention to detail and commitment to compliance
• Excellent communication and stakeholder management abilities
• Ability to balance strategic thinking with hands-on execution
• Demonstrated experience managing confidential information with discretion