Benefits Manager

About the role

As a Manager, Employee Benefits, you’ll shape the employee experience across the U.S. and Latin America through high-impact work spanning 401(k) governance, benefits operations, and M&A integration. You’ll apply a rigorous, data-driven approach to optimize programs, manage risk, and drive measurable outcomes.

Responsibilities

• Own the end-to-end administration of the U.S. 401(k) plan, including enrollments, deferral changes, loans, distributions, and QDROs.

• Act as the primary point of contact for recordkeepers, trustees, and third-party administrators.

• Analyze participant data to proactively assess needs for education, engagement, and potential plan design enhancements.

• Manage annual compliance testing (ADP/ACP, top-heavy, coverage) and support the 401(k)-audit process.

• Ensure timely and accurate Form 5500 filings and adherence to ERISA, IRS, and DOL regulations.

• Champion employee education and engagement through retirement plan communications and workshops.

• Support benefits operations across Latin America, including medical, life, and disability.

• Collaborate with local teams and brokers to ensure compliance with regional regulations and market best practices.

• Assist in vendor management, renewals, and plan design reviews for LATAM plans.

• Drive process improvements, standardization, and automations across LATAM benefits programs.

• Maintain accurate documentation and reporting aligned with global governance standards.

• Play a critical role in M&A due diligence, assessing acquired entities’ benefit plans, vendors, and compliance risks.

• Use Excel and other modelling skills to draft side-by-size comparisons to assess and recommend integration plans.

• Partner cross-functionally with Legal, People, Payroll, and Total Rewards to deliver scalable, employee-centric solutions.

• Enable a smooth transition for employees through clear communication, education, and operational readiness.

• Assist with analytics to inform recommendations for plan design updates and enhancements.

• Assist with open enrollment planning and execution, including materials, communications, and employee workshops.

• Guide employees through benefit elections, life event changes, and eligibility questions with empathy and accuracy.

• Conduct benefits orientations and create engaging educational content.

• Resolve complex issues in partnership with carriers and third-party vendors.

• Prepare and file Form 5500s for all applicable benefit plans.

• Ensure compliance with ACA regulations, including 1094/1095 reporting and employer mandate requirements.

• Maintain accurate records and ensure data integrity across HRIS and benefits platforms.

• Support internal and external audits with a proactive, detail-oriented approach.

Requirements

• Bachelor’s degree in Human Resources, Finance, Business Administration, or related field.

• 3 to 5 years of benefits experience, preferably at a fast-paced company.

• Exceptional ability to break down complex problems, synthesize data, and translate insights into clear, actionable decisions.

• Rapid skill acquisition, intellectual curiosity, and a track record of quickly mastering new concepts or domains.

• Accountability and urgency; proactively identifies opportunities, drives outcomes, and follows through without close oversight.

• Hypothesis-driven approach, strong quantitative reasoning, and comfort working with ambiguity.

• Relentlessly uses data to inform thinking; challenges assumptions and validates through evidence.

• Experience supporting international benefits, particularly in LATAM markets.

• Spanish or Portuguese language skills a plus.

• Exposure to M&A due diligence and post-acquisition integration preferred.

• Strong working knowledge of ERISA, IRS, DOL, and ACA regulations.

• Proficiency in HRIS systems (e.g., Oracle and Businessolver).

Qualifications

• Preferred CEBS or similar certification.

Skills

• Excel and other modeling skills.

• Ability to communicate effectively with various stakeholders.

• Strong analytical and problem-solving skills.

• Excellent organizational and project management skills.

• Ability to work independently and as part of a team.

Benefits

• Healthcare Coverage: Comprehensive medical, dental, and vision plans.

• Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.

• Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.

• Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.

• Retirement Plans: 401(k) plans with company matching.

Pay

The current salary range for this position is $60,000 to $150,000.

Schedule

This position is Hybrid in our New York or Morristown, New Jersey office.