Benefits Manager

Responsibilities

• Manage day-to-day operations of benefits programs (e.g., health, retirement and leave)
• Support annual benefits enrollment processes, including planning, communication, and execution
• Process monthly billing reconciliation
• Monitor and ensure compliance with federal and state regulations (e.g., ACA, ERISA, HIPAA, COBRA)
• Serve as the primary HRIS POC for benefits-related system tasks, including testing, troubleshooting issues, and ensuring data accuracy
• Co-lead the ADA accommodations process
• Oversee and audit benefits data for accuracy and compliance
• Manage and track employee leave programs (e.g., FMLA, disability & State leave)
• Serve as the primary point of contact for vendor management
• Lead benefit implementations projects including the setup and testing of electronic data file feeds (e.g., eligibility, payroll, vendor integrations), ensuring data integrity, system compatibility, and time execution across internal systems and external partners
• Assist in the design, evaluation, and enhancement of benefit plans and programs
• Partner with Director of Benefits to present Dewberry’s benefits offerings and updates to various offices
• Identify and implement process improvements to enhance employee experience and operational efficiency
• Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and competitive industry trends in benefits programs in order to recommend strategic improvements
• Promote employee engagement and education around benefits and wellness initiatives

Requirements

• Bachelor’s degree required
• 6+ years of experience in Benefit management/administration
• Proactiveness! Self-driven professional with a strong initiative and forward-thinking approach who actively seeks opportunities to add value and contribute to the organization
• In-depth understanding of benefits compliance requirements (ACA, ERISA, HIPAA, COBRA, etc.)
• Exceptional communication skills (oral and written) with the ability to explain complex benefits clearly
• Strong problem solver who is analytical and detail-oriented
• Highly tech-savvy, with strong HRIS proficiency, skilled in testing system enhancements, resolving technical issues, and ensuring data accuracy
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• High level of discretion and confidentiality when handling sensitive employee information
• Ability to collaborate effectively with HR teams, business leaders, and external vendors
• Project management skills, especially in areas like open enrollment, vendor coordination, and compliance tracking
• Willingness and ability to travel up to 5-10% for meetings, trainings or events