Benefits & Leave Administrator

Location: Twinsburg, Ohio

About the role

The Benefits & Leave Administrator will be responsible for guiding employees through benefits enrollment and life events, managing leave programs, and supporting compensation-related activities.

Responsibilities

• Guide employees through benefits enrollment and life events
• Answer questions about medical, dental, vision, retirement, and wellness programs
• Carefully coordinate annual open enrollment and help employees make informed decisions
• Partner with vendors and brokers to keep our programs running smoothly
• Support employees through life events, including FMLA, disability, parental leave, military leave, and ADA accommodations
• Help employees understand their options and next steps
• Coordinate with managers, third-party administrators, and healthcare providers
• Support employees from leave request through successful return to work
• Process compensation changes, promotions, transfers, and salary adjustments
• Support compensation reviews and salary benchmarking activities
• Maintain accurate HRIS and benefits records
• Create reports and insights that help HR make informed decisions
• Ensure compliance with FMLA, ADA, ACA, COBRA, HIPAA, ERISA, and other applicable regulations

Requirements

• Bachelor's degree in human resources, business administration, or related field (or equivalent experience)
• 5+ years of benefits and leave administration experience
• Knowledge of FMLA, ADA, COBRA, ACA, HIPAA, and ERISA
• Experience with HRIS systems, ideally Dayforce and Workday, along with reporting tools
• Strong Excel and data management skills
• Excellent communication and customer service skills

Qualifications

• CEBS, SHRM-CP, SHRM-SCP, PHR, or similar certification
• Experience working with third-party leave administrators
• Payroll or compensation planning experience

Skills

• Enjoy helping people solve problems
• Can juggle multiple priorities without dropping the ball
• Have a knack for explaining complicated topics in simple terms
• Love spreadsheets almost as much as helping employees
• Pay attention to the detail's others miss
• Stay calm when navigating sensitive or confidential situations
• Believe compliance and customer service can coexist

Benefits

• Medical
• Dental
• Vision
• 401k
• Voluntary life insurance
• Employer paid basic life insurance
• Short-term disability
• Long-term disability
• PTO

Pay

Salary Exempt

Schedule

Hybrid (3 days in office, 2 days work from home)