Benefits Enrollment Clerk - Winnebago

About the role

Maintains employee group insurance, retirement, and FSA enrollment records. Manages employees' calls pertaining to enrollment documents. Responsible for maintaining all "confidential" employee files associated with enrollment documents. Performs data entry tasks along with a variety of employee enrollment responsibilities.

Responsibilities

• Works closely with HR and Payroll during open enrollment, new eligible enrollments, terminations and qualifying events.
• Affords assistance with verification and processes all plan enrollment forms.
• Refers employee enrollments inquiries and complaints to corporate Benefits Assistant or Bellevue Benefits Specialist to ensure quick, courteous resolution.
• Refers complicated matters to the Benefits Administrator.
• Mails enrollment confirmation and plan documents to employees in a timely manner.
• Affords assistance with processing all enrollment document and status changes with vendors and Payroll to include COBRA notification and any related data entry.
• Sends out any communications and materials in preparation for enrollment in employee benefits.
• Maintains confidentiality of all employee information.
• Maintains the timely and organized filing of group benefit enrollment files.

Requirements

• Good telephone skills and customer service.
• Ability to work extended hours when required.
• Must have both oral and written communication skills.
• Possess excellent organizational and filing skills.
• Requires excellent attention to detail.
• Ability to prioritize and manage multiple tasks effectively.
• Ability to work well under pressure and work efficiently against deadlines.
• Willingness to learn and adapt to new responsibilities.

Qualifications

• One (1) to two (2) years’ experience in the field of employee benefits or related clerical experience.
• One year experience in data entry.
• Basic math skills to verify benefits rates and deductions.
• Excellent working knowledge of MS office (especially Excel and Word) and HRIS.

Skills

• Human Resource Expertise.
• Communication.
• Relationship Management.
• Ethical Practice.

Benefits

None specified.

Pay

Not specified.

Schedule

Full-time position, typical days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional overnight travel is required to attend trainings, conferences and seminars, and to assist with large onboarding.