Benefits Counselor II (Human Resources) #26102

Job Responsibilities

The Benefits Counselor manages Trident Technical College's employee benefits program for over 700 employees, staying current on state and federal mandates regarding health and retirement benefits. Key duties include:

• Cooking Open Enrollments
• Providing benefit counsel
• Conducting new-hire benefits orientation
• Ensuring benefits compliance
• Processing Affordable Care Act 1095s
• Making insurance offers to eligible part-time and adjunct employees
• Meeting IRS regulations and annual reporting standards
• Informing all benefit-eligible employees of changes in coverage and/or procedures regarding insurance, retirement systems, savings options, and any other benefits-related issues
• Preparing monthly benefit-related remittances for vendors, including reconciling bills with the general ledger and verifying quarterly retirement deduction information

Minimum And Additional Requirements

This position requires a bachelor’s degree and professional experience in insurance or retirement programs. A bachelor’s degree in business administration, Human Resources Management, Accounting, Finance, or a related field, plus three (3) years of professional experience administering employee insurance benefits and retirement programs, is preferred. Advanced Microsoft Excel skills are required, including the ability to analyze data, perform complex reconciliations, utilize formulas, pivot tables, and generate reports.

Preferred Qualifications

The ideal candidate will have a bachelor's degree in business administration, Human Resources Management, Accounting, Finance, or a related field, plus one (1) year of professional experience in state employee benefits administration. Preferred qualifications include advanced Microsoft Excel skills, a strong financial aptitude, and the ability to understand and manage the fiscal aspects of benefits administration, including benefit deductions, reconciliations, billing, payroll impacts, and financial reporting. Demonstrated experience interpreting and applying regulations pertaining to public employee health, retirement, and savings plans is preferred. Strong analytical and problem-solving abilities, experience working within insurance and HR database systems, and the ability to quickly adapt to changing benefits laws, regulations, and program requirements are also essential.

Experience

The successful candidate must be able to communicate effectively across all levels of the organization, exercise sound judgment when handling sensitive or confidential matters, and respond to inquiries with accuracy, professionalism, and a high level of customer care. Strong emphasis is placed on analytical and problem-solving abilities, experience working within insurance and HR database systems, and the ability to quickly adapt to changing benefits laws, regulations, and program requirements. The ability to collaborate effectively with internal and external partners, manage multiple priorities, and maintain strict confidentiality is essential.

Education

The ideal candidate will have a demonstrated background in providing exceptional customer service and building positive relationships with employees, retirees, vendors, and other stakeholders. Strong verbal, written, and interpersonal communication skills are essential, with the ability to explain complex benefits information clearly, professionally, and compassionately to diverse audiences.

Software

Working experience with Ellucian Colleague is strongly preferred.