Benefits Billing/Operations Analyst

Position Summary

The Benefits Billing & Operations Analyst is responsible for the strategic administration and oversight of benefit billing operations for multiple Taft-Hartley trust funds and employee benefit plans. This position serves as the operational owner of benefit billing data integrity by independently analyzing complex billing, eligibility, and financial reconciliation issues; leading routine and ad hoc audits; identifying operational and financial risks; and implementing corrective actions.

About the Role

This role supports the effective administration of employee benefit programs by collaborating with internal leadership, trustees, vendors, auditors, and legal counsel. It also involves exercising independent judgment in resolving complex participant, employer, and vendor billing issues.

Responsibilities

• Develop standardized audit procedures and reconciliation methodologies.
• Perform comprehensive audits of participant eligibility, employer contribution records, premium invoices, carrier billings, payroll deductions, trust fund transactions, and vendor invoices to ensure financial accuracy, regulatory compliance, proper plan administration, and timely resolution of discrepancies.
• Analyze large volumes of benefits, billing, enrollment, eligibility, and financial data to identify trends, anomalies, operational risks, and opportunities for automation and continuous improvement.
• Manage benefits-related audits, including trust benefit audits, monthly employee deduction audits, 401(k) audits.
• Investigate discrepancies, determine root cause, and implement corrective actions to ensure financial integrity.
• Administer and manage group health, dental, vision, life, disability, and 401(k), including complex enrollments, life events, and compliance reporting.
• Respond to employee inquiries regarding benefits eligibility, plan provisions, claims and coverage issues. Resolve escalated issues as needed.
• Prepare and maintain documentation related to benefit plans and leave administration in compliance with applicable federal and state regulations.
• Support benefits renewal processes with updates to benefits summaries, Workday benefits portal setup.
• Develop, implement, and maintain operational workflows, process controls, and billing procedures that improve efficiency, strengthen internal controls, and ensure compliance with established service standards and due dates.
• Exercise independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercise independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercise independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercise independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues.
• Exercises independent judgment in resolving complex participant, employer, and vendor billing issues