Benefits and Eligibility Specialist

About the role

Phoenix Home Care and Hospice is looking for a motivated individual who is passionate about helping people and making a difference in their lives. Join a supportive, collaborative team that values both professional and personal growth.

Responsibilities

• Verify insurance and benefit eligibility for patients going on home health services
• Manage workflow of incoming referral paperwork
• Establish good lines of communication with the Intake team and Operations
• Manage calendar to avoid interruptions in Home Health services
• Other duties as assigned

Requirements

• Strong computer proficiency
• Experience with submitting insurance authorizations strongly preferred
• Data entry experience
• Must be self-motivated
• Must have past customer service experience
• Previous experience working in an office/professional setting
• Ability to work independently as well as in a team
• Ability to multitask and stay organized
• Ability to communicate effectively and professionally with internal and external customers
• Previous experience working with Home Health authorization or billing is preferred but not required

Benefits

• Health benefits including multiple major medical benefits packages to choose from
• Vision and dental options
• 401K options
• Spousal and family insurance benefits
• Outstanding culture and team atmosphere
• Paid time off (PTO)

Schedule

Monday through Friday, 8:00 AM – 5:00 PM