Benefits Administrator

About the role

The benefits administrator, under moderate supervision, performs complex work with limited decision-making discretion coordinating employee benefits and benefit administration. The employee performs administrative/support work to carry out Board of Education policies and procedures related to employee benefits under the direction of the Benefits Manager. The normal place of work is on the premises used by Charlotte-Mecklenburg Schools, which reserves the right to require work at other locations as needed. The position reports to the Benefits Manager.

Responsibilities

• Adhere to all state, federal, and local laws, policies, and procedures
• Administer and coordinate retirement, disability, and leave benefits for employees
• Conduct new employee payroll/benefits orientations as often as needed to ensure employees are established in payroll and enrolled in insurance plans timely with accurate billing and proof of coverage
• Facilitate the annual enrollment process for insurance and cafeteria plans
• Maintain up to date benefits material in and on multiple platforms for employees
• Maintain a variety of employee records for reference and audits
• Assist employees with filing supplemental short-term disability claims completing necessary forms and monitoring status
• Prepare/create various reports using carrier software, spreadsheets, as needed/required
• Coordinate and process leave, disability, or retirement paperwork
• Coordinate short-term and long-term disability leaves as well as workers' compensation leave in conjunction with FMLA and Workplace Accommodations
• Collaborate and resolve insurance benefit concerns along with reporting and reconciliation problems
• Assist beneficiaries with death claims; complete necessary forms and monitor status
• Complete local, state, or federal surveys and reports accurately and promptly
• Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Salary/Status: NC 14 Hourly Non-Certified

Schedule

Full-time, 12 months