Benefit Program Technician

About the role

This position will be in the Shannon County/Eminence Resource Center based at 17392 State Hwy 19, Eminence, MO. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

Responsibilities

• Determine initial and continuing eligibility of Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and other related documents.

Requirements

• A High School diploma or equivalent.
• At least four years of customer service experience.
• A Bachelor’s Degree is preferred but not required.

Qualifications

• Personable and compassionate.
• A non-judgmental attitude.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Strong organizational skills.

Benefits

• Defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Pay

• Higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Schedule

• Not specified.

Contact

FSD.Personnel@dss.mo.gov