Benefit Program Technician

About the role

This position is based at the Ray County/Richmond Resource Center (901 E Lexington St, Richmond, MO) and helps Missouri citizens receive food, medical, financial, and nutritional assistance so they can live safe, healthy, and productive lives.

Responsibilities

• Determine initial and continuing eligibility of Missouri citizens for assistance programs.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Requirements

• High School diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree.
• Personable, compassionate, and non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Benefits

• Defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).

For a comprehensive view of benefits and total compensation, visit the State of Missouri’s Total Compensation Calculator.