Benefit Program Technician
This position is located in the Pemiscot County Child Support Office at 911 HWY 84, Caruthersville, MO.
About the role
As a Benefit Program Technician, you will serve Missouri citizens by assessing their child support needs during phone calls, in-person office visits, and online inquiries. You may assist and guide them through services such as verifying paternity, establishing child support orders, and enforcing and/or modifying both administrative and judicial orders.
We offer a six-month in-depth training program for all new employees with additional training as needed. This position has a consistent and structured work schedule while still allowing work/home life balance. This is a rewarding position with the opportunity to positively impact the lives of Missouri citizens and their families.
Requirements
- High School diploma or equivalent and at least four years of customer service experience OR a Bachelor’s Degree
Qualifications
- Personable, compassionate, and non-judgmental attitude
- Excellent customer service skills
- Strong typing skills
- Detail-oriented
Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.
Benefits
The State of Missouri offers an excellent benefits package that includes:
- A defined pension plan
- Generous amounts of leave and holiday time
- Eligibility for health insurance coverage
Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator that provides a comprehensive view of benefits and more.