Benefit Program Technician
State of Missouri · Steelville, MO · Today
Human ResourcesFull-time
About the role
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Crawford County/Steelville Resource Center based at 272 Cushing Road, Steelville, MO. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.
Responsibilities
- Determine initial and continuing eligibility of Missouri citizens for food, medical, financial and nutritional assistance
- Interview clients in person and by telephone
- Prepare summaries
Requirements
- A High School diploma or equivalent
- At least four years of customer service experience
- Or a Bachelor’s Degree
Qualifications
- Personable
- Caregiving
- Non-judgmental attitude
Skills
- Customer service skills
- Interviewing skills
- Summary preparation
Benefits
- Defined pension plan
- Generous amounts of leave and holiday time
- Eligibility for health insurance coverage
Pay
- Higher rate based on a pay differential (e.g. shift, or time-of-service pay)
Schedule
- Not specified
Contact
FSD.Personnel@dss.mo.gov